Link to the book depository through your email, blog, twitter or banners and buttons to start earning commission today. Placing a special book order on national bookstore the. Approved refunds are credited to the original payment source within three to five days. Book 2 and 3 were delivered within a day of each other but then i had to wait for 4 days for the first book in the trilogy, it was mildly annoying waiting on the first book so i could get started reading. March 2017, i got an email from someone else at book depository who came across this video. The book depository selling my book with the wrong book cover. Amazon advertising find, attract, and engage customers. The book depository bad and rigid customer service. June 11, 2015 june 11, 2015 16 comments ive been wanting to post about this since ive been asked a lot on our local book community on facebook, regarding. Made an order on april the 15th on the evening for the 5th time for book depository.
After jfk facts recounted jack rubys pursuit of an exotic dancer named gail raven in january 1963, i received a message from a woman who identified herself as ravens daughter. Once youve cancelled the order, you must send the parcel back to us within 14 days. Amazon photos unlimited photo storage free with prime. Preorder is preordering a title in the book depository cheaper than purchasing it after release. No need to log in or register to track the status of your order. There were a total of 6 books between the two orders. Last updated on 0605 please be aware that deliveries are impacted in some countries due to coronavirus. And their shipping timeframes are ridiculous too 4 weeks to ship a book, seriously. Took only a couple extra days for them to get the book, due to this covid19, but only a couple of extra days.
If you find that any site listed is offering content that can not be legally transferred. Free standard delivery is available worldwide to over 100 countries with no minimum order total. I am very sorry that we could not have been of more assistance in this matter. You can cancel items or orders that havent entered the shipping process yet. Book depository orders not arriving worldwide or local. When i wrote a rude response they gave me some b s about not satisfying their routine credit security check. Bookdepository is a bookstore with some boardgames in the mix in uk offering free worldwide delivery, which is awesome, however.
I think that is a little strange since i used the same. Have been using the book depository for a while now, nothing but praise for the cost and service. In the first order i queried why a book was so late arriving and was advised to check the post office but there was no book waiting. She told me that her mother was still alive, and she confirmed that her mother and jack ruby were close. Based on regional regulations and social distancing guidelines, we are working with a limited capacity and our phone lines are open from 9. After weve been able to successfully process the order cancellation request, well send you a confirmation message to the email address on your account. If an item is subject to gst, in accordance with australian tax laws, the gst is generally calculated on the total selling price of each individual item, including delivery and handling charges, giftwrap.
Find answers to frequently asked questions and information about buying books at book depository. I heard nothing more about the progress of my order and so checked my order status, on 18th december 2019, using the link provided in the confirmation email. All the information required has been mentioned below. If you are buying books online and looking for great price and free shipping worldwide, book depository is one of the best options. This is 21 days even rough delivered was guaranteed between 46 days. If you have a discount coupon thats applicable to your order at, follow this process to redeem your code. All of my book depository orders have arrived not always in great condition because the packaging is poor, but they all arrive. Booksamillion, where our titles are always in stock for immediate dispatch with rapid free delivery. I order frequently from book depository for lower priced items. Our uk, european and other worldwide customers can order from the book depository who also stock our books at all times and can offer rapid free worldwide. If the order is sold by a thirdparty seller, you have 30 minutes after placing the order to make any cancellation. The order that was placed on the 15th was dispatched the next day. Thats why we have made it our mission to offer you a huge selection of books at fantastic discounted prices of 5090% off the original list price.
Book depository is the worlds most international online bookstore offering over 20 million books with free delivery worldwide. Ordered a second hand book from book depository uk through amazon. Dont ever buy anything from book depository written on. If this inquiry is about a specific gift, please enter some additional information to help us locate it in our system. Once your return shipment has reached book depository, a refund will be issued within 14 days. The books will either be delivered in a cardboard envelopebox, or a large letter waxed paper envelope with a layer of bubble wrap inside. Ordered my book on the 20th of april, my order has still not arrived. You can cancel your order within 30 days of receiving it by completing our online cancellation form. The book depository selling my book with the wrong book cover the book depository ca stolen identity the book depository order number bdg36042461817556 order date.
I bought 4 books from book depository and they were all dispatched from the uk on the 1st april one book, 2nd of april one book and 3rd of april two books. Its been taking longer and longer for shipments to be dispatched, which doesnt coincide with the estimated delivery times listed on book depository. I find this rather problematic when it comes to preorders that i want to read before all the spoilers emerge. This is my only experience with them and it has been a good one, will order again.
Is it possible for you to cancel that specific book from my order and refund it as money has been taken for it. Here youll find a contact form to submit and an email address. Jun 11, 2015 placing a special book order on national bookstore by erika e. When you shop from amazon and you see that the seller is us book depository by all means do not place that order.
When i lived in mexico, no parcel sent to me by anyone would ever arrive, unless it was a book in english, which was something that had zero local resale value. The book arrived the next day and came packaged and in mint condition as if new. Domestic shipments are sent by royal mail, and international by priority airmail. June 11, 2015 june 11, 2015 16 comments ive been wanting to post about this since ive been asked a lot on our local book community on facebook, regarding the special ordering service of national bookstore. Jul 05, 2018 contact book depository once youre certain your order is missing, they will replace your books. Book depository is more expensive for the books themselves, but amazon totally fucks you over with the shipping. I will probably place my next book order with them. Theres no need to calculate shipping charges, and there are only two branches which are pretty similar. I have ordered things from there before and the game was in stock for multiple days after i. Last two of a five book order arrived yesterday, all with two weeks of ordering.
If your order number begins with a g, it will not work in this lookup screen. Plus, return costs will not be paid by book depository unless it was a mistake on their sided or you received a faulty item. If you have not yet received your order confirmation email, please contact our. You will need to fill in the online cancellation form. The order with the 2 books was dispatched days after the order date. Free delivery worldwide on over 20 million books book depository. Just a few minutes ago, our mail lady interrupted my breakfast, as she rang the bell, handing me the parcel from book depository with my book in it. The fastest way to contact amazon, the best amazon phone number available and their other best contact information, with tools and instructions for skipping the wait and resolving your issue quickly, as well as tips for specific popular customer.
The book depository order number bdg36042461817556 order date. Order cancelled by book depository with no explanation i placed an order on 9th december 2019 and it was confirmed by email the same day. After waiting the 10 days for the order to arrive i accessed their anything but order information then i noticed that the entire order had been canceled without a word to me. Also, it doesnt seem that the book depository has a system in place to follow the incident by numbers. So early today i told the book depository staff to cancel my order, as it has not been dispatched in 9 business days, and now its too late. Remember to use our book depository promo codes when shopping. I havent done it in a while now, but i was never that mad when they cancel my order because they are the only one to ship for free to my country and being a book dealer their shipments pass the customs without problem or fees. To cancel the entire order, select all of the items. Apr 25, 2020 i received one book in the standard time that i would expect a delivery from book depository, so therefore you have been using my correct postal address as per the order. But they dont, they are just repeating the same stuff every single time. After submitting the cancelation, well send you a confirmation message to the email address on. I am almost certain that your warehouse distributors only sent one book as opposed to 2 books in this order.
It is educators book depositorys goal to offer the best and smoothest online ordering system for schools and school districts. All instore purchases except for two volumes from book depository. Go to your orders and select the order you want to cancel. Amazon has eaten our beloved book depository chally. There is a separate listing of free audiobooks for this genre at. I asked her if her mother would share her memories of the man who killed. This is often the fastest way to obtain order information. Order books without registering at book depository. They will tag your order as shipped but the tracking will stay at label created.
Kind regards, gayle gayle pritchard customer advisorthe book depository ltd 2nd mail no, im not going to cancel the order, after you have been financing your business with my money for 8. As much as i prefer ordering books online for the price and convenience, the waiting time does bother me. Check out what 8,052 people have written so far, and share your own experience. Once we get it, youll be refunded the price of the item s within 14 days. Cancel an accidental book order within fourteen days. My advice is to do this after a month your order is dispatched, just to be sure. Hello everyone, i live in new zealand and was wondering if it was safe for me to order a book from book depository.
As much as i prefer ordering books online for the price and. My order, my preorder, change my order, cancel and return my order, damaged item, incorrect item, payment, my account, website. When it stays at label created for eternity, amazon will not cancel that order for you and you will not be getting sensible response from the. Prime now amazon products delivered to your door in minimum 2hours amazon business service for business customers. To begin the return process, fill out a cancellation form.
Book depository support team and book depository corporate head office and customer service call centre will serve you better. Now i will have two copies, unless the curtin library allows me to get a refund upon returning the book. All three books arrived today 25 august at 10 am normal mail time. If you use the tax calculation services, you will pay us 2. I have heard a few bad things but i want to hear your experiences as there arent many other places i can order.
Book depository books with free delivery worldwide. Book depository previously the book depository is a uk based online book seller with a large catalogue offered with free shipping to over. Dec 23, 2017 manga haul for the month of november and december. My last order with book depository went fairly smoothly, ordered a trilogy of books, they all got delivered individually. The screen will display the date and time of the order, a product description, the price of the order and the status of the order. Cancel kindle order delete orders book 1 by alex hampton. I gave my order number and also the incident number every single time, thinking they would look at the history. Given the current pandemic i expected delivery to be late but it actually arrived early. If the order has already entered the delivery process, this option isnt available. Coupled with its free shipping to more than 100 countries, the book depository is an international winner, with three quarters of its 2010 sales outside the uk.
Free delivery worldwide on over 20 million books we use cookies to give you the best possible experience. Ive done a quick runaround the net to find information on preordering, the perks and the prices related to it. Once we get it, youll be refunded the price of the items within 14 days. Buying books can be expensive, especially if you like to read a lot. The guide is simple because, well, it is simple to order from them. All books are shipped in new condition promptly, we are happy to accept returns up to 30 days from purchase. Tax calculation services terms amazon seller central. If you want to cancel the entire order, select all of the items. You can also confirm that the order was cancelled by visiting your account. Select the check box next to each item you want to remove from the order.
Items ordered from book depository uk may be subject to gst, depending on the type of product and the location to which the order is shipped. Please refer to your order confirmation email for the order number to use on this page. Guide to buying and shipping from book depository to. Click here if you dont have or cant find your order number click here to enter your order number. I placed 2 orders with them, 1 in november an 1 in early december. Here at book outlet, we know everyone loves a good bargain. I ordered an expansion for descent 2nd edition from book depository and 10 days later they apologize and refund me.
Jan 30, 2019 discover book depository s huge selection of cancel books online. Cancel your book depository order we use cookies to give you the best possible experience. This is why i always use book depository these days. I have since discovered the book depository through one of jewels earlier posts. Returns can be made within 14 days of the receipt of your order, provided you notify them that you want to cancel. I find this rather problematic when it comes to preorders that i want to read before all the spoilers. If you have a specific question about an order, we recommend contacting the seller directly. Placing a special book order on national bookstore by erika e. Read the topic about the book depository whats the catch. If you would prefer to cancel this order in the meantime, please let us know.
The returning cost will be born by the customer unless you received the wrong order or faulty items. Learn excel 365 essential skills with the smart method. They looked into the matter and ended up issuing me a full refund. We will retain these fees in the event of any refund on related transactions. You must cancel your order within 30 days of receiving it for book depository to accept your return. On 10th of august, i preordered the thing59946thing from the bookdepository as expected the dates were pushed back on 31st of august, my order was stuck in. I live in turkey and honestly when i bought the books i didnt really expected them to arrive within the 48 business days offered by book depository as turkey is a bit far away. While were unable to respond directly to your feedback, well use this information to improve our online help. I have heard a few bad things but i want to hear your experiences as there arent many other places i can order who says you cant. Save on a wide range of notebook formats for your personal pocket companion or gift a moleskine to a special person to get them on track and organised for 2020. For customers of book depository, call on below contact numbers in order to get help regarding book depository services.
Many other questions can be answered by visiting our help center. Due to covid19, delivery times may be longer than normal in your area. To help you search our inventory and place an order, here are some step by step instructions. Yes, you can cancel your order within 30 days of receiving it and you need to send the item back to book depository within 14 days. Anyone order theirs from book depository and received it yet. Get your ideas, new years resolutions, plans, illustrations and journals on paper with up to 42% off moleskine products with a book depository coupon. I got a message saying that my textbook has been dispatched. Ohhh i have completely stuffed up my very first order to the book depository that i did yesterday.
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